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PST Service Manager

Job Reference: 3339
Date Added: 18.10.21
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Details

  • Location

    Location: London (hybrid/remote options)

  • Money

    Salary: £57,000 +10% car allowance + up to 20% bonus

  • Contract

    Sector: Energy, IT and Technology

PST Service Manager – London (remote options)

 

We are looking for a PST Service Manager to join a growing company. This is a very exciting opportunity to work with a unique company in the Energy sector working on national projects.

 

Essential Skills/Experience:

  • A service manager with a minimum of 5 years relevant experience managing services within a technical I.T. delivery process
  • Excellent stakeholder management skills with experience of interfacing and influencing internal and external stakeholders at variable levels of seniority
  • Strong administration skills with experience of financial tracking, and documenting auditable meeting outputs
  • Detailed understanding of technical project delivery methodologies and lifecycles
  • ITIL or similar service management certification

 

Duties:

  • Lead engagement with the Systems Integrator, Service Providers and Change Owners on PST matters
  • Establish monthly scope of work to be undertaken by PST resource and manage late emerging requests for work to be undertaken
  • Govern the PST process, ensuring adherence to defined lead times and criteria
  • Ensure company receives value for money throughout the PST process, ensuring this can be demonstrated via KPI data
  • Lead on PST commercial arrangements, ensuring sufficient budget and board cover is in place annually to support the enduring PST service
  • Line management of Test Assurance Lead and Test Assurance Analyst resource allocated to the Production Support Testing service

 

Start Date: ASAP

Salary: Up to £57,000 + 10 % car allowance + up to 20% bonus + Excellent benefits

Type: Full time, permanent

 

As a PST Service Manager, you will be joining a company with a positive and open working environment and some great benefits which have seen it enjoy positive employee engagement. If interested in this position, please apply now.

 

PST Service Manager

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