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Customer Engagement Planner

Job Reference: 319913
Date Added: 21.04.22
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Details

  • Location

    Location: London

  • Money

    Salary: Competitive Daily Rate

  • Contract

    Sector: Customer Operations, Energy

About the company:

Customer Engagement Planner

Strong background in developing customer engagement plans? Do you have experience shaping the customer value propositions? Do you have experience developing engagement strategy?

Consult Energy are currently working with a highly ambitious client in the energy space looking to bring on a Customer Engagement Planner.

 

Customer Engagement Planner– what you’ll be doing:

  • Reporting into the Customer Engagement Planning Lead, to develop key engagement plans.
  • Work with internal stakeholders to develop customer engagement plans for key initiatives.
  • Work with internal stakeholders to build customer value propositions for key initiatives, working with teams to capture a customer-centric view of key initiatives as part of the business’s cases.
  • Work with the Customer Engagement Team to deliver consistent stakeholder engagement across delivery workstreams
  • Utilise appropriately selected channels, messaging, and forms of engagement to provide customers with transparency around key business activities and its decision making.

 

Customer Engagement Planner – what you’ll need:

  • Excellent stakeholder management and communication skills.
  • Experienced working with key stakeholder groups and senior/ exec level members.
  • Knowledge of the energy, telecoms, utilities industry or any related fields.
  • Flexibility to travel and the occasional overnight stay within the UK.

 

Salary:

A competitive daily rate.

 

Location: London/ Manchester (1-2 days a week)

Closing Date: 29/04/22

 

If you have excellent stakeholder relationship skills and an interest in working within a regulated industry, this role could be for you.

 

Customer Engagement Planner

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